Introduction

In order to assist our users, we created the EHRez Help Portal. This electronic guide contains a variety of articles on how to use EHRez® . As changes are made to our solution, you as a user can benefit from detailed information on operating all of the new or existing features in the application.


Guide Sections


The portal contains the following sections:


  • Inicio: Displays the main portal screen. 
  • Artículos: Displays all articles in the portal. 
  • Nuevo en V5: Displays the article of the latest or most recent system update.
  • Known Issues: Displays the article of the situations or events that occurred in the last or most recent update of the system.  
  • Conexión Remota: Shows the article on how to make a remote connection with our company's personnel. 
  • Envió de Sugerencias: In this area, the user can send suggestions for improvements to the program.
  • Buscar Artículos y Soluciones: In this area, the user can search for specific topics.
  • Artículos y Soluciones: When pressed, it displays the screen with all the items in the portal. 
  • Artículos Recomendados: In this area, the user will be able to see the recommended articles, at the moment. These items may vary.
  • Artículos Recientemente Actualizados: In this area, the user will be able to see the latest articles, which have been edited or added. 

Conociendo más sobre los módulos: Sections classified by modules and areas.

  • Appointment: Knowing the Appointment Area.
  • Patient: Knowing the Patient Management Area.
  • Billing: Knowing the Billing Area. 
  • Clinical: Knowing the Clinical Area.
  • Reports: Knowing the Reports Area.
  • Workflow: Knowing the Workflow Area.
  • Settings: Knowing the Maintenance Area. 

Preguntas Frecuentes: Frequently asked questions classified by modules and areas.

  • Appointment: Frequently Asked Questions about the Appointment Area. 

  • Patient: Frequently Asked Questions about Patient Management Area.

  • Billing: Frequently Asked Questions about Billing Area.

  • Reports: Frequently Asked Questions about Reporting Area.

  • Clinical: Frequently asked questions about the Clinical Area

  • Workflow: Frequently Asked Questions about the Workflow Area.
  • Settings: Frequently Asked Questions about Maintenance Area. 



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