Steps to follow to request appointments through the patient portal. Providers must have a registered Direct address.
EHRez Patient Portal can be accessed through www.mirecordclinico.com or by downloading the application for smartphones through Google Play for Android and App Store for iOS.
Patient Submits Appointment Request
- In the patient portal, go to the Appointments section.
- The following section will be displayed:
- Click on the More button located at the top right of the screen and select the Request Appointment option.
- The following screen will be displayed:
- The patient will be able to search for providers through Search. Once the first or last name is typed in, press the Enter button on your keyboard.
- Through the search by towns, by pressing the Cities button.
- The following screen will be displayed:
- Through the search for specialties, by clicking on the Specialties button.
- The following screen will be displayed:
- Select the provider from whom you want to request the appointment. If it is an existing patient of the selected provider, the message will be displayed.
- When the patient search is performed, the following scenarios will be displayed:
- You are an existing patient - It means, that is an existing patient of the selected provider or, has had some message exchange, through the portal. It is considered an existing patient when the provider has seen the patient.
- No matching patient record found - Means, you are not an existing patient of the selected provider, or, he is not accepting new patients.
- Accepts new patients - It means that the selected provider accepts new patients and that he/she is not an existing patient of the provider.
- Se desplegará la siguiente pantalla:
- A preferred date will be displayed. If it is not the date you want, press the Change button.
- The calendar will be displayed for date selection.
- Once selected, press the Done button.
- The selected date will be displayed.
- Once selected, choose your preferred time of day, either in the morning or in the evening.
- Once you have selected your preferred date and time, press the Request Appointment button located at the bottom of the screen.
- The following message will be displayed:
- Press the Send Request button to send the appointment request.
- Press the Cancel button to cancel the appointment request.
- When the Send Request button is pressed, the following message will be displayed:
- The appointment request will appear in the Requests section. Until the office adds the appointment, it will be displayed as Waiting.
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