The messaging service that sends reminders for patient appointments via text message incurs an additional cost. To activate this service, please contact our service department at 787-625-0440.

  • Navigate to the Appointments screen.
  • Double-click on the patient to whom you want to send an appointment reminder.


  • Alternatively, right-click and choose the 'Open' option, or simply press 'Ctrl+O' on your keyboard.
  • The Appointment Detail screen will be displayed:


  • Select the 'Awaiting Confirmation' button, then choose the 'Confirm' option.
  • Click on the "Save & Close" button to save the changes.
  • The first checkmark will turn green to indicate that the patient's appointment has been confirmed.
  • Patients can confirm their appointments via text message.



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